Returns, exchanges and cancellations

We do everything we can to inform you about the articles via our website. If an item nevertheless does not meet your expectations, it can be exchanged or returned. Contact us via the following e-mail address: info@andriesdejong.nl add your order number.

■ We do not accept returns on custom-made, cut-off or specially ordered items.

■ Please return the item(s) within 14 days after approval from us.

Return address:
Andries de Jong BV
Hertzstraat 12A
2041 CT Zandvoort
The Netherlands.

■ The return costs to us are borne by the customer.

Delivery time

We aim to ship your order within 1 - 3 working days, we have 90% of the items in stock. If the item is not in stock or has a longer delivery time, we will contact you and, if desired, we will immediately refund the purchase price.

A complaint

If you have a complaint about an item or shipment, please contact us on +31 (0)20.624.52.51 or email us info@andriesdejong.nl and we will provide an answer as soon as possible.